Links

1. Introduction
2. Industry Conditions
3. The Customer Survey Score
4. Managing Your Company
5. The Capstone Courier
6. Proformas & Annual Reports
7. Additional Modules
   1. TQM/Sustainability
   2. Human Resources
   3. Labor Negotiations
   4. Adv. Marketing
8. Plug-Ins
9. Situation Analysis
10. Forecasting
11. Balanced Scorecard
12. Six Basic Strategies

Page 5 of 5

TQM Decision Entry

Login to the Capstone Web Application and click the Decisions menu. Select TQM/Sustainability. Investments are entered in the green cells. Projected impacts also display.

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7.1.1 Process Management Initiatives
7.1.2 TQM Initiatives
7.1.3 S-Shaped Curve
Decision Entry